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Got any Questions? We’d love to hear.
Whether you’re curious about our service, your order status, or returns – we’re ready to answer any and all questions
How can I track my order?
You can track your order by entering the tracking ID
provided
in your
email and registered phone number at
https://leopardcouriertracking.com
What can I do if my desired product is out of stock?
Click the Request Mobile Option underneath the product you
desire. We will try our best to make it available to you within 15 working days.
What is PriceOye’s Return Policy?
Find details about our return policy by going through our
website page
https://priceoye.pk/return-policy
How many days will it take for my payment to be refunded?
It usually takes between 3-15 days for your amount to be refunded. We request you to be patient during the meanwhile.
https://priceoye.pk/refund-policy
Can I change the colour and storage of my recently placed order ?
Colour and storage of your already placed order can only be changed if the order is not shipped and online payment has not been made.
Why are there no accessories in the box?
Some of the models of mobile phones no longer come with headphones and/or power adapters as per new sustainable consumption policies adopted by brands worldwide.
What is Open Parcel Delivery ?
Read more about our open Parcel delivery by going through the following link https://priceoye.pk/parcel-policy
How can I cancel my order?
In case your order has not been dispatched, you can cancel your order by calling us directly on our helpline at 051 884 7777.
If your order has already been dispatched, you have the option to refuse to accept the order at the time of delivery and return it to our Rider. Our team will identify your order as canceled, and the advance payment will be reimbursed.
How can I return my order if it’s defective?
If your order is defective, please send a video proof to our WhatsApp number.
03-111-577-577 and a member of our Experience Team will contact you.
How can I change my shipping address ?
Once the order has been placed, you cannot change the delivery address. You have to cancel the order and re-order the product with the correct address. The already made payments will be refunded to you.
Why is there no warranty card in the box?
Paper warranty cards are no longer included with phones. Companies now include an
e-warranty with all new devices, which is active as soon as the phone is turned on
and a SIM card is inserted. You may check your "phone's" warranty status online or
by going to a nearby warranty center.
For more details visit https://priceoye.pk/e-warranty
How can I get more details about the installment
plan?
To know more about our installment plan, visit our website page https://priceoye.pk/bnpl
Do you have a physical presence?
We have our warehouses in the cities of Karachi, Lahore, and Islamabad.
Get in touch
General Information
Please get in touch with us at 051-884-7777 and we’ll take it from here.
051-884-7777
hello@priceoye.pk
03-111-577-577
Our Locations
3 Offices & Expanding
3 Warehouses across Pakistan