Samsung Care Pack
As a part of our vision to deliver original products to our valued customers, we have started
rolling out warranty plans for your Samsung devices based on Samsung Care Pack.
General Terms and Conditions
Following Terms and Conditions will govern the above mentioned offer whereby a limited number
of eligible owners of Samsung Galaxy Products on the discretion of the Authorized Warranty Services Provider
(AWSP) will receive up to 60 percent discount for the repairing or replacing of screen of damaged display
happened to the Eligible Product Model.
Eligibility Criteria for the Offer
- This offer is applicable only to certain selected Samsung Smartphones which were bought
online from https://priceoye.pk/. Please note that this offer is
applicable only on Samsung smartphones which are clearly labeled as Samsung Care Pack by Priceoye.
- This offer is applicable only when the devices are bought from Priceoye store and within
Pakistan and which are launched in Pakistan.
- This offer is valid only on the selected products which are clearly mentioned in the
invoice and product of Samsung you selected to buy at Priceoye. Table attached below showcases those
products which are also conditioned with Priceoye labeling that particular product as such.
- This Samsung Care Pack Offer Plan is valid only for one time for replacing or repairing a
device within the one year warranty period. Plus, the warranty period for products will be starting from
the date of its activation.
- This offer stands only in cases where devices are: unintendedly shattered, screen
damaged, or glass damages. It does not cover: Liquid damage, cosmetic damage, burn-in damage, black
glass damage. Plus, this offer is not applicable in cases: cracked/shattered screen or glass, or when it
is coupled with liquid or burn-in or cosmetic or a black screen/glass damage.
- Those devices or any of their parts are conditioned with the availability at the time at
Priceoye which are categorized as eligible for this offer.
- Please feel free to always contact at this number 051-111-693-693 for any queries related
to this warranty offer.
Serial No. |
Non-flagship or flagship models |
Eligible Product Model(s) |
Part eligible for the Offer |
Discount |
1. |
Non-flagship models |
Fold4 |
External screen/glass only
|
Up to 50%
|
2. |
Non-flagship models |
Fold4 |
Internal screen/glass only |
Up to 60% |
3. |
Non-flagship models |
Flip 4 |
Internal screen/glass only |
Up to 60% |
4. |
Flagship models |
S23, S23 Ultra, S24, S24 Ultra series
|
Screen/glass |
Flat 50% |
5. |
Flagship models |
S23FE series |
Screen/glass |
Flat 50% |
6. |
Flagship models |
Fold5 |
External + Internal screen/glass |
Flat 50% |
7. |
Flagship models |
Flip5 |
External + Internal screen/glass |
Flat 50% |
8. |
Flagship models |
Any other flagship model(s) yet to be launched
|
Whichever is applicable
|
Flat 50% |
Terms and Conditions for Services
- The process of providing you this service is explained in further detail below.
- Firstly, the customer will go to the one of the AWSP appointed by
Samsung Gulf FZE (Samsung) in Pakistan with his/her Eligible Product Model(s). You will present the
proof of purchase which is an invoice from Priceoye with a clearly mentioned Samsung Care Pack on
it. Then, the AWSP representative will check and inform you about your product whether it falls
within the warranty period and its eligibility for the offer.
- AWSP will retain all the parts replaced by AWSP and customers have no
right on it. Plus, the repairing of the Eligible Product Model can be delayed as it is conditioned
with availability of spare parts at the time.
- Please make sure to clear and back up all personal data and remove
your SIM card or memory card from the Eligible Product model(s) that you brought for repairing.
Priceoye or the AWSP shall not be held responsible for any loss or damage to the data or any other
info stored on your device.
- It is the sole discretion of AWSP in deciding whether the damage to
the screen or any other damage is qualified for the offer or not. The customer shall have no right
to challenge the decision.
- Priceoye is entitled under its sole discretion subject to any applicable law, to change
or terminate any of these Terms and Conditions at any time. As the offering of Samsung Service Pack
Offer is not deemed agreeable to any liability. Thus,customers have no other claim or remedy with
respect to the Eligible Product Model in extent of issues in display.
- By agreeing to this offer, the customer accepts that in the event of any dispute of any
nature whatsoever, directly or indirectly linked with these Terms and Conditions or the taking part in
this Samsung Service Pack Offer will only be raised and handled between AWSP and customer and Priceoye
shall not be liable in any manner whatsoever to the customer for any sort of loss, damages, or loss
occurred in connection with these Terms and Conditions.
- Kindly make note that any dispute arising out of this connection with these Terms and
Conditions whether directly or indirectly or related to customers taking part in this offer shall be
governed under the laws of Pakistan, and it shall be resolved by the competents courts at Islamabad.