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Shipping And Cancellation Policy
How can I cancel my Order from Priceoye?
You can cancel your order by calling on our Helpline
051-111-693-693.
In case of order cancellation by Customer, Processing fee will not be refunded.
In case of canceling an order made through pre-payment / digital payment, the money will be refunded to a debit card, credit card, or internet banking account (whichever mode you have used for payment); as per the policy of the merchant. The refund amount takes 15 to 20 working days to reflect in customer accounts.
If your order has already been dispatched, you have the option to refuse to accept the order at the time of delivery and return it to our Rider. Our team will identify your order as canceled, and the advance payment will be reimbursed.
In case of order cancellation by Customer, Processing fee will not be refunded.
In case of canceling an order made through pre-payment / digital payment, the money will be refunded to a debit card, credit card, or internet banking account (whichever mode you have used for payment); as per the policy of the merchant. The refund amount takes 15 to 20 working days to reflect in customer accounts.
If your order has already been dispatched, you have the option to refuse to accept the order at the time of delivery and return it to our Rider. Our team will identify your order as canceled, and the advance payment will be reimbursed.
MODIFY ORDER?
Once payment has been made, it is not possible to cancel or modify
an order.
The color or storage of the same model ordered can only be changed ,
if payment has not been made or the
item
has not yet been shipped from the hub.
Once the order has been placed, you cannot change the delivery address. You have to cancel the order and re-order the product with the correct address. The already made payments will be refunded to you.
Once the order has been placed, you cannot change the delivery address. You have to cancel the order and re-order the product with the correct address. The already made payments will be refunded to you.
How to Receive your Parcel at the time
Delivery ?
All Priceoye packages are perfectly sealed at the warehouse before
they are shipped to you. In order to
ensure a pleasant shopping experience please take the following
steps:
- Upon receipt, please check the external condition of the package/box to see if there are signs of damage, or if the package has been opened during transit.
- We request you not to sign and accept if you are concerned about the condition of the shipment. Instead, hand the package back to the courier and we will replace the items for you within a few days.
- Make a video of the package while opening the plastic flyer and unboxing the product. This step would help you compare the product in the parcel with the packing video which we have sent you.
- If you find that the product in the box is tampered with or missing when you open the package, please contact our Customer Care at 051-111-693-693 within 24 hours of receiving the shipment.
Cancellation by us?
Priceoye reserves the right to refuse or cancel
your order at any time for certain reasons including but not
limited to: product or service availability, errors in the
description or price of the product or service,
error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Please note that PRICEOYE is not liable for any shipping delays, or loss of any kind resulting from unforeseen and uncontrollable circumstances, such as: recipient was unavailable or un-contactable; incorrectly addressed orders; weather conditions and so on. We will try our best to notify customers of the delay and estimated delivery date in such situations.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Please note that PRICEOYE is not liable for any shipping delays, or loss of any kind resulting from unforeseen and uncontrollable circumstances, such as: recipient was unavailable or un-contactable; incorrectly addressed orders; weather conditions and so on. We will try our best to notify customers of the delay and estimated delivery date in such situations.
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