We give value to our customer which is why we don’t just focus on making your shopping experience better but also the post-shopping experience. You can return or exchange a product within 3 days in following cases:
- The product is different from what was mentioned on the website.
- If received a defected/damaged product.
In order for the product to be eligible for this policy, it should comply with the following terms and conditions:
- The product should be sealed in its original product packaging.
- The product should be unused and the packaging should not be damaged.
- No items from the box are missing or broken.
- Do not put tape or stickers on the manufacturers box.
- The exchange request should be made within 3 days of receipt of the delivery package.
- Products cannot be returned or exchanged if the package is opened or damaged.
- It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.
How to return?
If the product complies with all the above mentioned conditions for return,kindly contact the customer care with photographic evidence within 3 days of receiving the parcel. The second thing you need to do is make sure you do not lose any packaging material that comes with it and all items in the box must be intact.
- Fill the return form
- Call us and we can arrange a pickup
- Hand over the phone and form to us
- We’ll do the necessary quality check and then proceed with the return